Privacy Policy

BMV Solutions' Privacy Policy takes into consideration, your rights in regards to collection, use and storage of information.
Use this area to familiarise yourself with our privacy policy. BMV Solutions deals with information privacy in accordance with the privacy Act 1988 (Cth) and the National Privacy principles set out in the Privacy Act.  It also complies with the Spam Act 2003 (Cth) which imposes restrictions on sending emails.
In this document: BMV Solutions Pty Ltd will be referred to as “BMV Solutions" or “we” or “us” or “our”; “Personal information” means information or an opinion about you where it is possible to ascertain your identity from that information or opinion.
Our Privacy Commitment
This statement briefly outlines how we safeguard your privacy and how BMV Solutions collects, maintains, uses and discloses personal information about you as a client of BMV Solutions. Our commitment is to manage your personal information in accordance with all Commonwealth law and as specified in our Privacy Policy and Privacy Statement.
Our privacy policy sets out our policies for the management of personal information. You could obtain a copy of this policy free of charge by contacting us using the contact details below or from our website at www.bmvsolutions.com.au We will manage your personal information in accordance with the law and the National Privacy Principles (subject to any other overriding provisions of law) and as specified in our Privacy Policy and this Privacy Statement.
Both our Privacy Policy and Privacy Statement may change from time to time. This Privacy Statement is to be read subject to any overriding provisions of law or contract.
Collecting Organisation and Contact Details
BMV Solutions Pty Ltd ABN 42 137 373 972 is the collecting organization and our contact details are: PO Box 194, Maroubra, NSW 2035 or by telephone: 1300 243 294.
What personal information BMV Solutions collects or has collected

We may collect personal information from you direct via telephone and may, for the purposes of security, quality, training or verification, listen to and/or record telephone calls – all with your consent – to confirm your consent, please follow the instructions contained under the heading “Consent” below.
A failure to provide information, or incomplete or misleading information may leave us in the difficult position of not providing you with the service you require.

Access to Information
You have the right to request access to any personal information held by BMV Solutions which relates to you, unless we are permitted by law to withhold that information. Any request for access to your personal information should be made in writing through our “contact details”. In particular, if you believe the information is incorrect or out of date, please contact us immediately to correct the information provided by you. In the event that we decide not to provide you with access to your personal information, we will give you our reasons for our decision.
Purpose and use of personal information
BMV Solutions has collected and may use your information to do one or more of the following:
  • open an account for you;
  • maintain your account;
  • enable us to assess any request from you;
  • respond to any specific requests you may contact us about;
  • help us to assess services that may suit you;
  • notify you of any services that may be of interest to you;
  • keep you informed on matters that may affect or be related to your business;
  • update your personal files;
  • enable us to meet our obligations under certain laws;
  • any purpose for which the information was requested and any directly related purpose;
  • developing, improving and marketing our products and services.
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    Disclosing your personal Information in Australia and Overseas
    If you do not want your personal information to be disclosed, you should advise us in writing.  We will accommodate your request provided that the disclosure is not required by law.  We take reasonable precautions to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure.

    We may disclose personal information about you in the following circumstances:

  • you consent to the disclosure;
  • if the disclosure is required by law.

    Where practicable we implement measures to require organizations to whom disclosure is made to comply with the Privacy Act and other confidentiality measures.

    Where practicable we implement measures to require organizations to whom disclosure is made to comply with the Privacy Act and other confidentiality measures.
    Where we collect the information from
    You provide us with your personal information through the normal course of events, for example: a document submitted by you; during an interview or from telephone contact with you.
    Third parties can also provide us with your personal information, such as: accountants and any other organization that has referred you to us.
    When you visit our website our web server collects the following types of generic non-0personal information for statistical purposes:
     
  • your internet service providers address;
  • the number of users who visit the web site;
  • the date and time of each visit;
  • the pages accessed and the documents downloaded;
  • the type of browser used;
  • the site that referred you to us;
  • the site that you went to after you finished visiting us.
  • No attempt is made to identify individual users from this information.
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    The BMV Solutions website contains links to the web sites of third parties. If you access those third party web sites they may collect information about you. BMV Solutions does not collect information about you from the third parties. You will need to contact them to ascertain their privacy statements.
    You may "opt-out" of receiving direct marketing material
    You can withdraw your consent at any time if you do not want your personal information to be used for keeping you informed of other services or opportunities which may be of interest to you, please contact us
    Email address
    Unless otherwise specified in this Privacy Policy if you provide us with your email address during a visit to our web site it will only be used for the purpose for which you provided it to us. It will not be added to a mailing list without your consent unless the mailing list is directly related to the purpose for which you provided your email address to us. We may use your email address, for example, to provide you with information about a particular service or to respond to a message you have sent us.
    If you subscribe to one of our services and provide your email address to us so we may communicate with you through email, we may also use your email address to advise you of upgrades and changes to those services.
    Security and Retention policies
    BMV Solutions is committed to ensuring the security of your personal information, whether in a physical or electronic form. Where appropriate, BMV Solutions will use secure transmission facilities. However, no transmission of information over the Internet can be guaranteed to be completely secure and we do not warrant the security of any information transmitted to us over the Internet.
    Complaints
    We will investigate any complaint and endeavour to resolve any issue to our mutual satisfaction. If you have a complaint, please contact us by using the contact details above.
    Consent
    You must contact us to advise if you do not consent to the use of your personal information in the manner indicated above.